Reports to: Associate Director
Position type: Permanent, part-time (20-25 hrs/week), non-exempt (hourly + overtime)
Location: Seattle (near SPU along ship canal)
Humanities Washington is a private non-profit organization made up of a group of idealistic, collaborative, creative people who are committed to nurturing thoughtful and engaged communities across our state through programs that spark conversation and critical thinking using story as a catalyst. The goal of our work is to create a deeper understanding of who we are and the experiences that connect us. For further information, please visit www.humanities.org.
Humanities Washington (HW) seeks an experienced part-time Database Administrator to provide important organizational support and oversight of HW’s Salesforce database. Specific responsibilities include:
- Managing the integrity of the Salesforce database including routine deduplication.
- Acting as organization’s Salesforce “super user” and keeping abreast of new Salesforce features and functionality, and providing recommendations for process improvements.
- Updating and maintaining user records, profiles, permissions, and security.
- Creating objects, fields, validation rules, page layouts, workflow processes, and more to address and improve new and existing business needs.
- Researching, installing, configuring, and maintaining third-party tools for uses such as email marketing, form capture, donation processing, and more.
- Designing, creating, updating, and generating customized database reports across the organization.
- Providing database technical support to staff, and logging and tracking identified system problems through resolution.
- Training staff in database functionality and general report creation and generation.
- Creating and maintaining documentation on Salesforce processes, policies, application configuration, and help-related materials.
Additionally, in partnership with the Associate Director, this position will have the opportunity to oversee the organization’s full IT infrastructure, including:
- Acting as the first IT point-of-contact for staff.
- Managing the relationship with the external IT services/support provider, 501 Commons.
- Collaborating with 501 Commons on organizational IT strategy and planning.
The ideal candidate will possess the following qualifications:
- Associate’s degree or the equivalent combination of education, training, and experience to perform effectively.
- Demonstrated knowledge of Salesforce best practices and functionality in relation to user permissions, validation rules, workflow rules, page layouts, custom objects, custom fields, reports, and dashboards.
- Certification as a Salesforce Administrator through Salesforce.com (ADM 201 and ADM 211) preferred.
- Experience with installation and configuration of applications from the AppExchange (FormAssembly and iATS payment processor preferred).
- Familiarity with data cleansing and data management tools such as Apsona, DemandTools, and/or Data Loader.
- Experience with the Microsoft Office suite of products.
- Strong attention to detail, as well as solid problem solving and analytical skills.
- Web experience is desirable.
- Solid verbal and interpersonal communication skills.
- Aptitude and interest in technology trends and developments.
- Familiarity with the non-profit sector.
- Self-directed, with the ability to effectively work with minimal supervision.
To apply, please email a letter of introduction and your resume to email@example.com and indicate “[your last name] – Database Administrator” in the subject line. The position will remain open until filled. No phone calls please. We apologize in advance for not having sufficient staff resources to respond to each inquiry/submission.